Asian Journal of Engineering and Technology Innovation

A Study on the Problems of Implementing CRM and ERP in Conventional Business Environment

Animesh Yadav, Shruthi G

¹Reva Institute of Technology and Management, Rukmini Knowledge Park, Kattigenahalli, Yelahanka, Near Border Security Bustop, Bengaluru, Karnataka-560064, India.

Abstract

The aim of the study is to rectify the initial problems and difficulties that an organization, startups or the manufacturing company faces during the initial stages.These problems and the challenges could be efficiently handled and monitored with the help of this study, this study helps us to optimize a solution and tries to build a healthy relationship with customers and provide a righteous platform to the vendors for theother business activity. It also helps to achieve a build our platform and spread our business activity overseas also. It also helps to overcome the flaw in structure and design in our traditional architecture, It also helps to improvises in our decision making system, It acts as a boon for the employee and employer, it also has a transparency where the cross validation could be done at any stages of the implementation and the analysis of the result could be done efficiently, we will able to point out at the grass root level problem in the organization, however it could be team, management, the decisions of the hierarchy etc. Here the chattels discussed and the study helps to bring out the problem associated with the customer, vendor, employee, management etc so that the difficulties and the problems could be minimized and achieve the associated target.

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